SMS Terms & Conditions

These Website Terms & Conditions govern access to and use of the Lexi AI website, landing pages, hosted forms, demo pages, help center pages, and other online properties that link to these Website Terms, together with the Lexi AI SMS messaging program, all operated by Peako Enterprises, LLC ("Company," "we," "us," or "our"). Please read them carefully before using the Website or opting in to receive messages.

1.Acceptance and Scope

1.1 These Website Terms & Conditions (the "Website Terms") govern access to and use of the Lexi AI website, landing pages, hosted forms, demo pages, help center pages, and other online properties that link to these Website Terms (collectively, the "Website"), which are operated by Peako Enterprises, LLC ("Company," "we," "us," or "our").

1.2 By accessing or using the Website, submitting any form through the Website, creating an account, clicking any button indicating acceptance, or otherwise interacting with the Website, you agree to be bound by these Website Terms and by all applicable laws and regulations.

1.3 If you do not agree to these Website Terms, you must not access or use the Website.

1.4 Use of the Lexi AI software platform and messaging services is governed separately by the Lexi AI Master Services Agreement or other applicable service agreement. In the event of a conflict between these Website Terms and the governing service agreement, the governing service agreement controls with respect to platform access, paid services, messaging functionality, billing, or customer account use.

2.Eligibility and Authority

2.1 You must be at least eighteen (18) years old and capable of forming a legally binding contract to use the Website.

2.2 If you access or use the Website on behalf of a business or other legal entity, you represent and warrant that you have authority to bind that entity to these Website Terms, and references to "you" include that entity.

2.3 You may not use the Website if doing so would violate any applicable law, regulation, court order, or contractual restriction.

3.Website Access and Permitted Use

3.1 Subject to these Website Terms, Company grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Website for your internal business information and evaluation purposes.

3.2 You may not use the Website for unlawful, fraudulent, abusive, defamatory, misleading, competitive intelligence scraping, or other improper purposes.

3.3 You may not, and may not permit any third party to: (a) access non-public areas of the Website without authorization; (b) probe, scan, test, or circumvent Website security; (c) copy, scrape, harvest, index, mirror, or frame the Website or its content; (d) use robots, crawlers, scripts, or automated tools to access or collect data from the Website except as expressly authorized in writing; (e) interfere with or disrupt the Website or any connected systems; (f) introduce malicious code; (g) impersonate any person or entity; or (h) use the Website to benchmark, decompile, reverse engineer, or build a competing product or service, except to the extent such restriction is prohibited by law.

3.4 We may suspend, limit, or terminate Website access at any time, with or without notice, if we believe your use violates these Website Terms, threatens Website security, infringes rights, or creates legal, technical, or reputational risk.

4.Accounts, Credentials, and Electronic Communications

4.1 Certain Website features may require you to create an account, submit your information, or log in using credentials.

4.2 You agree to provide accurate, current, and complete information and to update it as necessary.

4.3 You are responsible for maintaining the confidentiality of your credentials and for all activities that occur through your account or device. You must promptly notify us of any suspected unauthorized access or security incident involving your account.

4.4 You consent to receive notices and communications from us electronically, including by email, in-app notice, or by posting on the Website, where permitted by law.

4.5 Your acceptance of these Website Terms through the Website, including by clicking "I agree," submitting a form, creating an account, or using the Website, constitutes a legally binding electronic agreement equivalent to a written signature.

5.Website Content and Intellectual Property

5.1 The Website, including all text, software, source code, object code, workflows, designs, interfaces, graphics, audio, video, images, trade dress, branding, names, logos, compilations, documentation, and other content available through the Website (collectively, "Website Content"), is owned by Company or its licensors and is protected by intellectual property and other laws.

5.2 Except as expressly permitted in these Website Terms, you may not copy, reproduce, modify, distribute, publish, display, transmit, create derivative works from, license, sell, or exploit any Website Content without Company's prior written consent.

5.3 "Lexi AI," "Peako Enterprises," and related names, logos, and branding are trademarks, service marks, or trade dress of Company or its affiliates. You may not use them without prior written permission.

5.4 If you submit feedback, suggestions, feature requests, or ideas relating to the Website or our services, you grant Company a worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free license to use, reproduce, modify, adapt, distribute, and exploit that feedback for any lawful purpose without restriction or compensation.

6.User Submissions and Website Forms

6.1 If you submit information through the Website, including demo requests, contact forms, lead forms, opt-in forms, surveys, support requests, or uploaded materials, you represent and warrant that: (a) the information is accurate and not misleading; (b) you have all rights and authority necessary to submit it; and (c) your submission does not violate any law or third-party right.

6.2 You remain responsible for all content, information, files, and materials you submit through the Website. Company may use submitted information as described in the Privacy Policy and, where applicable, to evaluate your request, respond to inquiries, provide services, enforce rights, or comply with legal obligations.

6.3 Company may remove, reject, or disregard submissions at any time in its sole discretion.

7.Marketing, Testimonials, and No Earnings Guarantee

7.1 The Website may contain testimonials, use cases, examples, case studies, sample workflows, performance illustrations, or descriptions of customer experiences.

7.2 Any such materials are provided for informational and illustrative purposes only and do not guarantee that you or any other person will achieve similar results.

7.3 Company makes no representation or warranty regarding revenue generation, customer acquisition, conversion rates, lead quality, campaign performance, deliverability outcomes, or other business results that may be associated with use of the Website or any related service.

7.4 You acknowledge that business outcomes depend on numerous variables outside Company's control, including your industry, messaging practices, offers, content, audience quality, market conditions, configuration choices, and compliance posture.

8.AI Content Disclaimer

8.1 Certain features of the Website or related services may utilize artificial intelligence or automated systems to generate responses, recommendations, or other content.

8.2 AI-generated outputs may be inaccurate, incomplete, or misleading. Company makes no representations or warranties regarding the accuracy, reliability, or suitability of AI-generated content.

8.3 Users are responsible for reviewing and verifying all AI-generated outputs before relying on or distributing them.

9.SMS, Email, and Other Communications from Company

9.1 If you choose to provide your email address, mobile number, or other contact information through the Website, you agree that Company may contact you for the purposes disclosed at the point of collection, including responding to inquiries, providing requested information, sending administrative notices, and, where legally permitted, marketing communications.

9.2 If you opt in to receive SMS messages from Company, you expressly consent to receive recurring automated marketing and informational text messages from or on behalf of Company at the mobile number provided. Consent is not a condition of purchase.

At the point of opt-in, we disclose: (a) the Company name, (b) the purpose of the messages, (c) message frequency (which may vary), (d) that message and data rates may apply, and (e) instructions for opting out and obtaining help.

You may opt out at any time by replying STOP to any message. You may obtain assistance by replying HELP or by contacting us at [email protected]. After opting out, you will receive a final confirmation message and no further messages will be sent unless you provide new consent. Message frequency may vary depending on user interaction and program type.

9.3 Your choice to receive communications from Company is separate from, and does not alter, any responsibilities that apply to customers who use the Lexi AI platform to send messages to their own end users.

10.Messaging Compliance Responsibility

10.1 The Lexi AI platform enables users to send SMS, email, and other communications to third parties. Users are solely responsible for the content, timing, recipients, and legality of all communications they initiate.

10.2 Users must comply with all applicable laws, regulations, and industry guidelines, including but not limited to the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, FTC regulations, CTIA Messaging Principles, and telecommunications carrier requirements.

10.3 Users must obtain prior express written consent (as defined under applicable law) before sending any marketing or promotional messages. Consent must be clearly documented and retained.

10.4 Users must not send messages to recipients using purchased, rented, scraped, or third-party lists without proper documented consent.

10.5 Users must clearly identify themselves in all messages and ensure that message content is accurate, non-deceptive, and compliant with applicable laws.

10.6 Users must immediately honor all opt-out or unsubscribe requests, including STOP or equivalent keywords, and must not send further messages after such request unless new valid consent is obtained.

10.7 Users are responsible for maintaining records of consent sufficient to demonstrate compliance, including timestamps, opt-in language, and source of consent.

10.8 Users must accurately represent their messaging use case, campaign purpose, and content when registering messaging campaigns with carriers or service providers.

10.9 Prohibited Content. Users may not use the platform to send: (a) unlawful, fraudulent, or misleading messages; (b) phishing or deceptive marketing messages; (c) content related to prohibited or restricted industries under carrier policies, including but not limited to certain categories involving sex, hate, alcohol, firearms, or tobacco where restricted; (d) messages promoting illegal products or services; or (e) messages that violate carrier guidelines or applicable law.

10.10 Company may monitor messaging activity for compliance purposes and may suspend or terminate access for violations.

10.11 Users agree to indemnify and hold harmless Company from any claims, penalties, carrier actions, or liabilities arising from their messaging activities or failure to comply with applicable laws or regulations.

10.12 Company acts solely as a technology provider and does not originate or control user messages or recipient lists.

10.13 Company may recommend or require a double opt-in process for certain messaging use cases to confirm consent and ensure compliance with carrier requirements.

11.Third-Party Services, Links, and Integrations

11.1 The Website and related services may rely on third-party telecommunications carriers, artificial intelligence providers, payment processors, analytics tools, hosting providers, customer support tools, and other infrastructure or service providers.

11.2 Company is not responsible for third-party websites, applications, policies, content, or services that are not owned or controlled by Company, even if they are linked from the Website.

11.3 Access to or use of third-party services may be subject to separate terms and privacy policies. Your dealings with any third party are solely between you and that third party unless expressly stated otherwise.

11.4 Company is not liable for interruptions, errors, delays, security events, outages, content issues, or functionality limitations caused by third-party services or infrastructure.

12.Monitoring, Security, and Enforcement

12.1 Company does not undertake any obligation to monitor Website activity for your benefit. We may, however, monitor use, investigate conduct, preserve records, and take technical or legal action as we deem appropriate to protect the Website, our rights, users, or third parties.

12.2 Company may block IP addresses, limit requests, remove content, deny access, preserve logs, cooperate with law enforcement, or disclose information where required or permitted by law.

12.3 Company's failure to act in a particular instance does not waive any right to act in the future.

13.Disclaimer of Warranties

13.1 THE WEBSITE AND ALL WEBSITE CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS, AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

13.2 TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, AVAILABILITY, RELIABILITY, OR THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS.

13.3 COMPANY DOES NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR USEFULNESS OF WEBSITE CONTENT, INCLUDING ANY ARTICLES, RESOURCES, TESTIMONIALS, CASE STUDIES, OR AI-RELATED INFORMATION MADE AVAILABLE THROUGH THE WEBSITE.

14.Limitation of Liability

14.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, LICENSORS, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITY, GOODWILL, OR REPUTATION, ARISING OUT OF OR RELATING TO THE WEBSITE OR THESE WEBSITE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

14.2 TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE WEBSITE OR THESE WEBSITE TERMS SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100.00).

14.3 THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

14.4 Some jurisdictions do not allow certain disclaimers or limitations of liability, so portions of this section may not apply to you to the extent prohibited by law.

15.Indemnification

15.1 You agree to defend, indemnify, and hold harmless Company and its affiliates, officers, directors, employees, contractors, licensors, and agents from and against any and all claims, demands, actions, proceedings, damages, losses, liabilities, judgments, settlements, fines, penalties, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Website; (b) your violation of these Website Terms; (c) your submissions, content, or information; (d) your violation of law or third-party rights; or (e) your misuse of any information obtained through the Website.

15.2 Company may assume exclusive control of the defense of any matter subject to indemnification, and you will cooperate as reasonably requested.

16.Arbitration, Class Action Waiver, and Governing Law

16.1 Any dispute, claim, or controversy arising out of or relating to these Website Terms or the Website shall be resolved exclusively through binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules, except that either party may seek temporary or preliminary injunctive relief in a court of competent jurisdiction to protect its intellectual property, confidential information, or other rights pending completion of arbitration.

16.2 The arbitration shall take place in New Jersey, unless the parties agree otherwise. The arbitrator's decision shall be final and binding and may be entered in any court of competent jurisdiction.

16.3 TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND COMPANY WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN ANY CLASS ACTION, MASS ACTION, OR REPRESENTATIVE PROCEEDING. ALL CLAIMS MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY.

16.4 These Website Terms are governed by the laws of the State of New Jersey, without regard to conflict of law principles, except to the extent federal law applies.

17.Changes to the Website and Website Terms

17.1 Company may modify, suspend, discontinue, or update the Website or any portion of it at any time.

17.2 Company may revise these Website Terms from time to time by posting an updated version on the Website and updating the effective date. Unless otherwise stated, changes are effective when posted.

17.3 Your continued access to or use of the Website after updated Website Terms are posted constitutes acceptance of the revised Website Terms.

18.Miscellaneous

18.1 Entire Agreement. These Website Terms, together with any policies expressly incorporated by reference, constitute the entire agreement between you and Company regarding the Website.

18.2 Severability. If any provision of these Website Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect.

18.3 Assignment. You may not assign or transfer these Website Terms without Company's prior written consent. Company may assign these Website Terms in connection with a merger, acquisition, financing, reorganization, or sale of assets.

18.4 No Waiver. No waiver by Company of any provision or breach shall be deemed a waiver of any other provision or breach.

18.5 Contact. Questions regarding these Terms & Conditions may be directed to the address below.

18.6 Force Majeure. Company shall not be liable for any delay, interruption, or failure in performance of the Website resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, internet or telecommunications outages, power failures, labor disputes, governmental actions, civil unrest, war, pandemics, failures of third-party service providers, or failures of telecommunications carriers or infrastructure providers. The Company will use commercially reasonable efforts to restore Website functionality following any such event.