We've Got Your Back.

Email [email protected] with your name, the email you used at signup, and a description of your issue. A real human from the Lexi AI team will reply within 24 business hours.

Lexi AI support operates Monday through Friday, 9 AM to 5 PM Eastern Time. Messages sent outside those hours are answered the next business day. Lexi herself works 24/7 inside your business, but human support follows business hours.

Every support email receives a reply within 24 business hours. Most messages are answered the same business day. Billing and account-access issues are prioritized.

Lexi AI support covers account setup, getting started with Lexi, billing and payments, the Lexi Platform (CRM, funnels, email, invoicing), technical troubleshooting, and cancellations or refunds under the 30-day money-back guarantee.

Email [email protected] from the email address on your account and ask to cancel. There are no long-term contracts, so you can cancel anytime. If you are within your first 30 days, you are covered by the 30-day money-back guarantee and will be refunded in full.

First, use the password reset link on the login page. If that does not resolve it, email [email protected] with the email address you signed up with and the Lexi AI team will restore your access.

Every Lexi account includes the Lexi Skool community, where founders connect and share what is working. For business inquiries, email [email protected].

Yes. Every support message is read and handled by the Lexi AI team, the same people who built Lexi. There are no outsourced call centers.

For questions about The 9% Club book, including bulk orders, email [email protected]. For order issues with Amazon purchases, contact Amazon customer service directly, since Amazon fulfills those orders.

Include your full name, the email address you used at signup, a clear description of the issue, and screenshots if relevant. The more detail you provide, the faster the Lexi AI team can resolve it, usually in a single reply.